MICAS opened its doors to the public in late 2024, strengthening Malta’s cultural infrastructure with a platform for contemporary art and internationalisation.

MICAS aims to positively energise Malta’s cultural ecology and impact that of the Euro-Mediterranean region it inhabits. The MICAS mission is to be an advocate of contemporary art by raising public awareness to the significance of the visual arts in contemporary life, and by bringing to the forefront the way art and artists help mediate and interpret the world we live in.

MICAS is a Government of Malta infrastructural legacy project for the Culture and the Arts sector.

Required Services:

MICAS is inviting applications from suitable candidates to perform duties of Office Attendant (Retail) as cited below.  This post is on a part-time basis and is subject to a probational period of six (6) months.

The selected applicant will report to the Manager (Retail), the Financial Controller and the Chief Executive Officer. S/he will be required to assist the Manager (Retail) in the MICAS Galleries Gift Shop, serve customers, sort merchandise and process sales transactions; monitor the activities of customers in the shop, and also resolve their issues.

Main Duties and Responsibilities:

• Serves as the main point of contact for customers in shop.
• Assists customers by answering their questions, checking stock availability, and processing their purchases.
• Handles customer complaints, product returns, and any other in-store issues that may arise in a professional manner.
• Operates the cash register and any other technology related to our POS system (e.g., company computer, tablet, etc.).
• Informs customers about special promotions and deals to encourage them to purchase MICAS’s products and/or services.
• Ensures the gift shop is clean, tidy, and organised at all times.
• Keeps an eye on company stock levels and restocks when necessary or inform the Retail Manager if any item is out of stock.
• Performs stock related duties, including returning, packing and labelling stock items.
• Carries out periodical stock-taking exercises as required or requested by the Retail Manager.
• Performs any additional duties as requested by the Financial Controller, Retail Manager and Chairperson.

Working Hours:

The work schedule is on a shift basis up to a maximum of thirty (30) hours per week. The selected applicant will also be required to work during evenings, weekends, and public holidays.

Additional working hours may be necessary to meet the requirements of this job position,  especially during MICAS’s events. The responsibilities and required interactions of this position are not conducive to remote work.

The salary attached to the post of Office Attendant (Retail) is €14,197.50 per annum as per Grade 8 within the Public Cultural Organisations Grading. The salary raises annually by €317 up to a maximum of €15,624 per annum.

Eligible applicants will be interviewed by a Selection Board to assess their suitability to carry out the duties mentioned above.

Eligibility requirements:

By the closing time and date of this call, applicants must be in possession of:

1. Proficiency in the use of the Maltese and English languages both written and oral.
2. A qualification recognised at MQF Level 3 in Mathematics, Maltese, and English OR three (3) years’ work experience in an office or as a cashier.
3. A clean police conduct
4. A well-developed interpersonal, organisational, presentation and communication skills (written and oral in Maltese and English) and customer service skills.
5. Knowledge of general office practices/procedures and basic accounting methods for the daily handling of the MICAS Gift Shop’s
6. An ability to work independently or as member of a team on assigned duties with minimum supervision.
7. Must be willing and able to work irregular hours, on weekends and on holidays on a shift-basis. 
8. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and be familiar with retail management software.
9. Applicants must be over 18 years of age.

Any qualification and experience claimed must be supported by certificates and/or testimonials, copies of which should be attached to the application. A Curriculum Vitae, a covering letter, and where applicable a Service and Leave Form (GP 7) are to be also attached in an email addressed to the Human Resources Manager on people@micas.art by not later than Monday, 14^th July 2025 at 12:00 pm CET.

Original certificates and/or testimonials are to be invariably produced for verification at the interview.

Public Service/Sector employees must present records for their paid leave, unpaid leave, and sick leave for the past four (4) years. Additionally, they must also submit any records of disciplinary actions taken against them. If the applicant does not submit such records, it will be assumed that no disciplinary action was ever taken.

Applications received will be acknowledged with a receipt.